Company Number 12176780 Phone Support: For VIP Members

Faq

Who can participate in Hour Great Limited ? Do you accept investors from different countries?

Any person or company can participate in Hour Great Limited. We have no restrictions on any country. The only condition is accepting our terms of service.

What do I need to do to become a member of Hour Great Limited ?

To become a member of Hour Great Limited you need first to open a free account. It's quite easy and doesn't take much time, but you will get an opportunity to become an investor and earn profit.

How can I access the account ?

If you are a registered user of Hour Great Limited, please enter your username and password in the suitable fields and click "Login" button. You will be redirected to your account automatically.

How can I change my personal information in my account ?

Log into the account and click "Edit Account" to enter the personal information page where you will be able to modify your data. Save the changes when all necessary data are entered. However, you may not modify after register because this function is disabled for security reasons. To make such changes you should contact us via support form and provide full information with your security Pin code.

What if I can't access my account because I forgot my password ?

Click on forgot password link, enter your username or e-mail and follow instruction. You'll receive your account reset information by email.

I am unable to log into my account. What might lead to this problem ?

Sometimes, problems of this type are caused by your web browser’s errors. You simply require waiting for some minutes and then try to log in once more. First of all you should clean the cache of your web browser. Besides, you should know that Password should not contain any special characters, symbols or spaces. If the problem continues, please contact our support.

How reliable is Hour Great Limited in terms of security and keeping personal data ?

We pay great attention to security and privacy. All information on our website is protected by SSL. Hour Great Limited doesn’t divulge any personal data of our customers to third parties. Your participation is strictly confidential.

What do I need to start investing with Hour Great Limited ?

First of all, you need to register a new account, select an investment plan and make a deposit at least $5 through the available payment systems.

What payment methods can I use to fund my account ?

We operate with payment systems Bitcoin, Litecoin, BCH, ETH, Perfect Money and Payeer.

What is the minimum/maximum amount allowed to deposit ?

Currently we have an introductory low deposit minimum amount of $5 and going up to $100,000 which is the maximum allowed for a single deposit and depends on your investment plan. You are able to check min. and max. amount for each plan in our main page and your account menu "Make Deposit".

How long does it take for my deposit to be added to my account ?

Your account will be updated as soon as you send a payment. For Bitcoin deposits it can take up to few hours.

Can I make multiple deposits simultaneously ?

Yes, you can. But we do not allow multiple plans working at same time and across the plan as it will effect your withdrawal function in our system. You can make multiple deposits in same plan at same time.

Can you reinvest deposit without my participation? Can I deposit directly from my account balance ?

Sorry, plans don't support compounding. You can not deposit directly from your account balance.

How long does it usually take for a withdrawal request to be processed?

Withdrawal requests are instantly, but sometimes it may take a few hours up to 30 hours to be processed. If your withdrawal is pending, just be patient, it will be processed as soon as possible in 30 hours.

What is the minimum and maximum amount that can be withdrawn ?

The minimum withdrawal amount is only $0.1 for PerfectMoney and Payeer and the maximum amount is not limited. The minimum withdrawal for Bitcoin is $5, for LTC, BCH and ETH is $2.

Do you process withdrawal requests on weekends ?

Yes, we process withdrawal requests 7 days a week.

May I open several accounts in HourGreat.com?

No. If we find that one member has more than one account, the entire funds will be frozen and the accounts may be suspended.

Do you have an affiliate program ?

Yes, Referral program is a unique opportunity to earn with Hour Great Limited , without making an investment.Referral commission will pay 0.5-10% from each deposit of referrals.

How will I receive my referral commission ?

The commission for referral is immediately added to your account balance. The referral bonus can only be withdrawn in the e-currency which your referral used to make their deposit, for example, if your referral used Perfect Money to deposit, then you may only withdraw your referral bonus in Perfect Money.

Where can I get my referral links and your banners ?

You can find your referral link in your main account menu. The personal referral link has the following format: https://www.hourgreat.com/?ref=abc, where "abc" is your username in Hour Great Limited. Please log in and go to "Referral Links", you can also find our banners in Our Banners section.


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